SHOP POLICIES

FORMS OF PAYMENT


I accept debit/credit, PayPal. For Canadian customers email transfer is available yulia.balobanova@gmail.com.
 

PRIVACY POLICY


I respect your privacy and will not sell or distribute your name, email or shipping address.

SHIPPING

All paintings are original and  will be shipped to you unframed, safely protected with a parchment/glassine paper in between two foam boards.

All paintings will be shipped via Canada post - orders will be processed within 1-3 business days of placing your order.

You will be sent an email notification when your order gets shipped out. 

I am not responsible for incorrect shipping addresses - I ship to the address provided - refunds for your order can not be made due to this. 

I have a few framed art works - ready to hang, for local delivery only!

Enjoy free local delivery - Guelph, Kitchener, Waterloo, Cambridge, Elora, Fergus, Milton, Burlington, Hamilton,  ON.

Free worldwide shipping is available until May 31, 2021 as well as 10% off, code spring10.

RETURN POLICY


I do my best to photograph paintings - please keep in mind that the image colour may appear differently according to your computer screen. 

I want you to be 100% satisfied and if I have misrepresented my work in any way I will work with you to make sure you are satisfied.

All sales are final. If you have any questions, concerns or need an advice regarding your order, please contact me.

For local customers: if you are not sure or you like a few art works, feel free to send me a message. I will be happy to bring art works which you like to your place. You will have an opportunity to see art works in real life (they look much better in real!) and get my advice if you want. In this case your payment will be right after your choice and can be done with cash or e-mail transfer.